🔄 Return Policy
Shop with Confidence
Your satisfaction (and your pet’s happiness) is our top priority. If you’re not 100% happy with your purchase from PUP STORE, we’ll make it right.
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✅ 7-Day Returns on unused items
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✅ Condition: Items must be unused, in original packaging, and pet-hair free.
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✅ Fast Refunds processed within 5–15 business days
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✅ Easy Exchanges for damaged or defective products
Shop with confidence knowing that every toy, treat, and accessory from our online pet store is backed by our quality promise.
To start a return, please contact us at returns@pupstore.eu with your order details.
