FAQs

FAQs

Common Questions Answered

 

1. What kind of pet products do you sell?
We sell dog toys, puppy accessories, cat supplies, grooming essentials, and more.

2. Do you only sell dog products?
Our name is PUP STORE, but we also carry a variety of cat toys, treats, and accessories.

3. How long does shipping take?
Most EU orders arrive in 3–10 business days.

4. Do you ship worldwide?
Currently, we ship within Europe. International shipping is coming soon.

5. What if my order arrives damaged?
Contact us at support@pupstore.eu and we’ll send a replacement or refund right away.

6. Why should I shop at PUP STORE?
We combine affordable pet supplies, fast shipping, and friendly service with a passion for pets.

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              Terms & Conditions

              Yodie supplies products listed on the Yodie, and Yodie websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Yodie website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...

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